The agenda below provides a high-level overview of the event schedule and is intended to assist with travel planning and attendance. A more detailed agenda, including session times, locations, and additional information, will be available closer to the event.

Tuesday, April 6, 2027
4:00 PM
Attendee Check-in and hotel arrivals
 
 
6:00 PM
Welcome Reception
 

Networking, refreshments, and an opportunity to connect with fellow attendees, sponsors, and partners

Wednesday, April 7, 2027
9:00 AM - 12:00 PM
Morning: Breakfast, Opening Keynote and sessions throughout the day
 

Topics: Accessibility & Inclusive Communications | Customer Communications | Management (CCM) | Madison Advisors PSP Panel

5:00 PM - 8:00 PM
Evening Group Networking Event
 
 
Thursday, April 8, 2027
9:00 AM - 12:00 PM
Morning: Breakfast and sessions throughout the day
 

Topics: Accessibility & Inclusive Communications | Customer Communications Management (CCM) | Speed dating opportunity

12:00 PM - 5:00 PM
Afternoon: Closing Panel Discussion
 

Industry leaders reflect on key takeaways and the future of communications

5:00 PM - 9:00 PM
Evening: Networking Dinner & Celebration
 
 
Friday, April 9, 2027
9:00 AM - 12:00 PM
Morning: Final conversations, connections and departure